The Quadrant Data Options report acknowledges NICE for technological excellence and buyer influence and highlights NICE’s AI-driven Automation Finder as a key differentiator
HOBOKEN, NJ, December 6, 2021 – (BUSINESS WIRE) –KIND (Nasdaq: NICE) introduced at the moment that it has been acknowledged as a expertise chief within the SPARK Matrix ™: Robotic Course of Automation (RPA) 2021 report. One of many key differentiators of Quadrant Data Options, the report names NICE RPA as “enhancing the worker expertise and offering higher buyer loyalty …”. The report goes on to say, “They’re serving to corporations ship a seamless, constant, and personalised buyer expertise throughout the complete buyer journey.”
In keeping with Apoorva Dawalbhakta, Senior Analyst at Quadrant Data Options, “NICE has obtained sturdy rankings for expertise excellence and prospects with its RPA merchandise, which embrace NEVA Attended Automation, Robotic Automation, Desktop Analytics, Automation Finder, and Automation Studio Influence and is among the many expertise leaders within the SPARK Matrix ™ 2021 Robotic Course of Automation (RPA) market. NICE is a number one supplier of cloud and on-premise enterprise software program options that allow corporations to investigate and analyze. Make higher selections and unstructured information utilizing superior analytics by AI-powered automation discovery instruments, “added Apoorva.
The Quadrant Data Report acknowledged NICE’s many differentiators: “One of many technological differentiators of NICE RPA options is an AI-driven automation discovery software, specifically Automation Finder, because it helps analyze information and suggest automation choices, together with desktop analytics, the worker desktop screens actions. “
Recognizing NICE’s vital international presence, the report mentioned: “NICE has a major geographic presence in the USA, adopted by Europe, Asia-Pacific, the Center East, Africa and Latin America. The corporate has a robust buyer base together with a few of the main manufacturers in industries similar to banking and monetary companies, shopper and retail, IT and telecommunications. “
The story goes on
“We’re excited to be acknowledged by Quadrant Data Options as a frontrunner in expertise excellence and buyer influence, and consider this displays our skill to ship immense worth to the RPA market,” mentioned Barry Cooper, President of NICE Workforce and Buyer Expertise Group. “We stay dedicated to offering revolutionary capabilities that assist our prospects choose one of the best automation tasks and maximize their worth throughout the enterprise whereas empowering staff to drive enterprise outcomes.”
About Quadrant Data Options
Quadrant Data Options is a world consulting and advisory agency primarily centered on serving to purchasers and enabling them to attain enterprise transformation objectives with strategic enterprise and development advisory companies. At Quadrant Data Options, our imaginative and prescient is to change into an integral a part of our prospects’ companies as a strategic data accomplice. Our analysis and consulting companies are designed to supply complete info and strategic insights to assist purchasers formulate development methods to outlive and thrive in ever altering enterprise environments. For extra analysis accessible, please go to https://quadrant-solutions.com/market-research/
With NICE (Nasdaq: NICE) it has by no means been simpler for corporations of all sizes world wide to create distinctive buyer experiences whereas assembly key enterprise metrics. With CXone, the world’s main cloud-native buyer expertise platform, NICE is a number one international supplier of AI-based self-service and agent-based CX software program for the contact middle – and past. Over 25,000 organizations in additional than 150 nations, together with over 85 of the Fortune 100, accomplice with NICE to rework and enhance each buyer interplay. www.good.com
Trademark discover: NICE and the NICE brand are emblems or registered emblems of NICE Ltd. All different marks are emblems of their respective house owners. For a full checklist of NICE’s manufacturers, go to: www.good.com/nice-trademarks.
This press launch comprises forward-looking statements, as that time period is outlined within the Personal Securities Litigation Reform Act of 1995. Such forward-looking statements, together with these made by Mr. Cooper, are based mostly on the present beliefs, expectations and assumptions of the administration of NICE Ltd. (the enterprise”). In some situations, such forward-looking statements could also be recognized by phrases similar to “consider,” “count on,” “search,” “might,” “will,” “intend,” “ought to,” “mission,” “anticipate,” ” “Plan”, “estimate” or related phrases. Ahead-looking statements are topic to quite a few dangers and uncertainties that would trigger precise outcomes or efficiency of the corporate to vary materially from these described herein, together with, however not restricted to, the consequences of adjustments in financial and enterprise circumstances, together with because of this the COVID-19 pandemic; Competitors; profitable implementation of the corporate’s development technique; The success and development of the corporate’s cloud software-as-a-service enterprise; Adjustments in expertise and market necessities; Decline in demand for the corporate’s merchandise; Incapability to develop and introduce new applied sciences, merchandise and functions in a well timed method; Difficulties or delays in taking up and integrating acquired operations, merchandise, applied sciences and personnel; Lack of market share; the shortcoming to take care of sure advertising and marketing and distribution agreements; the corporate’s reliance on third-party cloud computing platforms, internet hosting amenities, and repair companions; Cyber safety assaults or different safety breaches towards the corporate; the consequences of newly enacted or amended legal guidelines, laws or requirements on the corporate and our merchandise; and numerous different elements and uncertainties that had been mentioned in our filings with the US Securities and Alternate Fee. For a extra detailed description of the danger elements and uncertainties affecting the corporate, see the corporate’s filings infrequently with the SEC, together with the corporate’s annual report on Type 20-F. The forward-looking statements contained on this press launch converse as of the date of this press launch and the corporate undertakes no obligation to replace or revise them except required by legislation.
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